Sajre Edutech Private Limited

Terms and Conditions Document

Version: 1.0

Effective Date: 1 August 2025

Prepared by: Legal Department, Sajre Edutech Private Limited

Table of Contents

  1. Introduction
  2. Eligibility
  3. Use of the Website
  4. Intellectual Property
  5. User Accounts and Access
  6. Payments and Subscriptions
  7. Privacy
  8. Third-Party Links
  9. Termination
  10. Limitation of Liability
  11. Indemnification
  12. Governing Law
  13. Changes to the Terms
  14. Contact
  15. Corporate Terms for B2B Clients and Institutional Partners
  16. Appendix A: Refund Policy
  17. Appendix B: Data Protection and Privacy Framework
  18. Appendix C: Acceptable Use Policy
  19. Appendix D: Payment Terms and Billing Cycles
  20. Appendix E: Definitions and Interpretations
  21. Appendix F: User Code of Conduct
  22. Appendix G: Grievance Redressal Mechanism
  23. Document Version History

[Document body remains unchanged from the previous version – starting from “1. Introduction” through “Appendix G”]

Document Version History

Version Date Description Author
1.0 [01st August 2025] Initial Draft and Publication Legal Team – SEPL

1. Introduction

Welcome to Sajre Edutech Private Limited ("Sajre Edutech", "Company", "we", "us", or "our"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you, the user ("User", "you", or "your"), and Sajre Edutech regarding your access to and use of our website, digital platforms, mobile applications, software, tools, resources, and related services (collectively, the "Services") that we provide through our primary domain at https://www.sajreedutech.com (the "Website" ).

These Terms govern all aspects of your interaction with the Website, whether as a registered user, a visitor, or someone accessing free or paid features. By accessing or using any part of our Services, you confirm that you have read, understood, and agreed to be bound by these Terms, including our Privacy Policy, Cookie Policy, and any other applicable policies or notices that we may make available from time to time. If you do not agree with these Terms in full or in part, you must immediately stop using the Website and Services.

1.1 Purpose of These Terms

The purpose of these Terms is to define and outline the rights, responsibilities, limitations, and obligations of both the User and the Company in relation to the use of Sajre Edutech’s Services. These Terms ensure that all users have a clear understanding of how the Services work, what is expected from users, and what users can expect from us. They also contain important information regarding dispute resolution, limitations of liability,

1.2 Scope of Services

Sajre Edutech Private Limited is an edutech platform that may provide a wide range of online learning, training, educational content, certification programs, academic support, technological solutions, mobile applications, and professional development services. The Services may include, but are not limited to:

1.3 Binding Agreement

These Terms are enforceable under applicable laws and are deemed to be accepted by you through your use of the Services. This includes, without limitation:

In addition, you may be subject to additional terms and conditions that apply to certain specific Services, promotions, features, or partnerships, which will be disclosed to you at the time of use. Those additional terms shall form part of your agreement with us and shall be read in conjunction with these Terms

1.4 Acceptance and Updates

By accessing, browsing, or using the Services in any manner, you agree that:

Sajre Edutech reserves the right to amend, modify, add, or remove portions of these Terms at any time, at its sole discretion. Any changes will be posted on the Website with a revised “Last Updated” date. You are advised to review the Terms periodically. Continued use of the Services after such changes constitutes your acceptance of the revised Terms.

1.5 Territorial Scope and Jurisdiction

Unless otherwise specified, the Services are intended to be accessed and used by individuals residing in India. We do not represent that the content available on or through the Website is appropriate or available for use in other jurisdictions.Users who access the Website from outside India do so at their own risk and are responsible for compliance with local laws.

These Terms shall be governed by and construed in accordance with the laws of the Republic of India, and any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in [insert preferred jurisdiction, e.g., New Delhi or Mumbai], India.

2. Eligibility

2.1 Minimum Age Requirement

To access or use the Website and the Services provided by Sajre Edutech Private Limited (“Company,” “we,” “us,” or “our”), you must be at least eighteen (18) years of age or the legal age of majority in your country, state, or province of residence, whichever is higher. By accessing, using, or registering with our Website or any of our Services, you represent and warrant that you meet this age requirement.

If you are under the minimum required age, you may not access or use the Website unless your use is authorized and supervised by a parent or legal guardian who accepts these Terms on your behalf. If we become aware that you are under the minimum required age and are not under appropriate supervision, we reserve the right to terminate your account and deny you further access to the Services without notice.

2.2 Legal Capacity

By using our Website, you represent and warrant that you:

2.3 Use by Minors

Sajre Edutech may offer certain educational or informational content that is suitable for users under the age of 18 ("Minors"), provided that:

2.4 Compliance with Local Laws

Access to and use of the Website and Services may be subject to specific legal restrictions in certain jurisdictions. It is your sole responsibility to ensure that your use of the Website is compliant with all applicable laws and regulations in your country, state, or locality. Sajre Edutech makes no representation that the Services are appropriate or available for use in all locations.

We may, at any time and at our sole discretion, restrict access to users in specific countries or regions in order to comply with international regulations, data protection laws, export control laws, trade sanctions, or any other applicable legal requirement.

2.5 Institutional and Corporate Users

If you are using the Services as a representative of an educational institution, organization, school, or business, you affirm that:

2.6 Disqualification

We reserve the right to deny access to any person or entity at any time and for any reason, including but not limited to:

3. Use of the Website

3.1 Permitted Use

The Website and Services provided by Sajre Edutech Private Limited are intended solely for lawful, personal, non-commercial, and educational purposes, unless expressly authorized otherwise in writing by the Company. By accessing or using the Website, you agree to use it only in accordance with these Terms, applicable laws, and in a manner that does not infringe on the rights of others or restrict or inhibit anyone else’s use and enjoyment of the Website.

You may use the Website to:

3.2 Prohibited Use

We reserve the right to monitor user activity and to suspend or terminate access to users who engage in any prohibited conduct.

3.3 Limited License

Subject to your compliance with these Terms, Sajre Edutech grants you a limited, nonexclusive, non-transferable, revocable license to access and use the Website and Services for your personal, non-commercial, educational use only. This license does not include any resale or commercial use of the Website or its contents, collection or use of course listings or descriptions, or any derivative use of the Website or its content.

All rights not expressly granted herein are reserved by Sajre Edutech and its licensors.

3.4 Availability and Access

We aim to ensure continuous availability of the Website and Services but do not guarantee uninterrupted access. From time to time, the Website may be temporarily unavailable due to:

We shall not be liable for any loss or inconvenience caused by the unavailability of the Website or Services.

3.5 Third-Party Content and Services

The Website may contain links to or integration with third-party websites, tools, services, or content (“Third-Party Services”). Your use of such Third-Party Services is subject to the separate terms and conditions of the respective third-party providers. Sajre Edutech does not endorse, control, or assume responsibility for any Third-Party Services and shall not be liable for any damages or losses arising from their use.

It is your responsibility to review and comply with the terms and privacy policies of any third parties whose services you access through the Website.

3.6 Platform Modifications

Sajre Edutech reserves the right to:

Such changes may occur without prior notice and do not constitute grounds for refunds or legal claims, unless otherwise stated in a service-level agreement.

3.7 User Responsibility

You are solely responsible for:

We shall not be liable for loss of data, unauthorized access, or breaches resulting from your negligence or failure to follow recommended security practices.

Users agree to use the Website for lawful purposes only and must not:

4. Intellectual Property

All content and materials available on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, video content, data compilations, digital downloads, software, user interfaces, and all educational or training materials (collectively, the "Content"), are the exclusive property of Sajre Edutech Private Limited ("Sajre Edutech") or its licensors, partners, or content providers. . This Content is protected by applicable intellectual property laws, including but not limited to the Copyright Act, the Trademarks Act, and relevant international treaties.

Sajre Edutech retains all intellectual property rights in and to the Website and its Content, including all enhancements, modifications, or derivative works thereof. Unauthorized use of any Content for commercial purposes or public display is strictly prohibited.

4.1 Restrictions on Use

Unless expressly permitted in writing by Sajre Edutech, you shall not:

  • Copy, reproduce, republish, upload, post, transmit, or distribute any Content in any form or by any means;
  • Modify, alter, adapt, translate, or create derivative works based on any Content;
  • Sell, license, sublicense, rent, lease, or otherwise use the Content for any commercial or public purpose;
  • Frame or mirror any part of the Website without Sajre Edutech’s express prior written consent;
  • Remove, obscure, or alter any copyright, trademark, or other proprietary rights notices contained in or on the Content.
4.2 Trademarks

All trademarks, service marks, trade names, logos, and trade dress displayed on this Website are the registered or unregistered trademarks of Sajre Edutech or its affiliates. Nothing in these Terms grants you any license or right to use any trademarks displayed on the Website without the prior written consent of Sajre Edutech

4.3 Third-Party Content

Some materials on this Website may be licensed from third parties. The same restrictions apply to such content, and ownership remains with the respective licensors. Use of thirdparty intellectual property is also governed by applicable license agreements.

4.4 Legal Remedies

Some materials on this Website may be licensed from third parties. The same restrictions apply to such content, and ownership remains with the respective licensors. UsAny unauthorized use of the Website or its Content may result in civil and/or criminal liability. Sajre Edutech reserves the right to pursue all available legal remedies to protect its intellectual property rights, including seeking injunctive relief, damages, and the recovery of legal costs.

4.5 Reporting Violations

If you believe that your intellectual property rights have been violated on this Website, please notify us at:

Email: legal@sajreedutech.com

5. User Accounts and Access

In order to access and use certain features, services, or content provided by Sajre Edutech Private Limited (“Sajre Edutech”), including but not limited to enrolling in courses, accessing personalized dashboards, submitting assignments, participating in forums, or receiving certifications, you may be required to register for a user account on the Website. By creating an account, you agree to comply with the following terms:

5.1 Eligibility

To register for and maintain a user account, you must be at least 18 years of age or the age of legal majority in your jurisdiction. If you are under the age of 18, you may only use the Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms. Sajre Edutech reserves the right to refuse registration or access to any user who does not meet the eligibility criteria or who has previously been suspended or removed from the platform.

5.2 Account Registration

When creating an account, you agree to:

Sajre Edutech may, at its sole discretion, refuse to allow the use of any username or account details that it deems inappropriate, offensive, or in violation of any intellectual property rights or applicable laws.

5.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any other login or authentication information associated with your account. You agree:

Sajre Edutech is not liable for any loss or damage arising from your failure to safeguard your account information or from unauthorized use of your account.

5.4 Notification of Breach

If you become aware of any unauthorized access, use, or disclosure of your account or login credentials, you must immediately notify Sajre Edutech at

support@sajreedutech.com. You may be held responsible for any losses incurred by Sajre Edutech or any third party due to such unauthorized use if it is determined that you failed to maintain proper security.

5.5 Use of Account

Your account is for personal, non-commercial use only, unless otherwise explicitly agreed upon in writing by Sajre Edutech. You may not:

Any violation of these provisions may result in immediate suspension or termination of your account and access to the Website.

5.6 Account Monitoring and Management

Sajre Edutech reserves the right, but not the obligation, to monitor user activity and investigate any actual or suspected violations of these Terms. It may take appropriate action, including but not limited to:

5.6 Account Monitoring and Management

You may request to delete or deactivate your account at any time by contacting support@sajreedutech.com. Upon termination, you may lose access to all data, content, course progress, certificates, and other information associated with your account. Sajre Edutech also reserves the right to terminate or suspend your account, without notice,

if:

All provisions of these Terms that by their nature should survive termination will remain in effect, including but not limited to intellectual property rights, disclaimers, indemnity, and limitations of liability

6. Payments and Subscriptions

By accessing or purchasing any paid service, course, subscription, or digital product through the Website operated by Sajre Edutech Private Limited (“Sajre Edutech”), you agree to the payment terms set forth in this section, in addition to any specific terms presented during the checkout process. This clause outlines your obligations regarding fees, recurring billing, payment methods, taxes, refunds, and related policies.

6.1 General Payment Terms

You agree to pay all applicable fees as described at the time of purchase, including any taxes or additional charges. Your use of paid content or services is subject to your payment of all applicable amounts, including one-time fees, subscription charges, enrollment costs, or other pricing models as may be listed on the Website from time to time.

All transactions are final unless otherwise specified in Sajre Edutech’s Refund and Cancellation Policy (see Appendix A).

6.2 Accepted Payment Methods

Payments can be made using a variety of methods accepted by Sajre Edutech, including but not limited to:

You authorize Sajre Edutech or its third-party payment processors to charge your designated payment method for all charges incurred. All payment information provided must be valid, accurate, and up to date. You agree to promptly update your payment method in case of changes (e.g., card expiration or cancellation).

6.3 Third-Party Payment Gateways

Sajre Edutech uses secure third-party payment gateways and service providers to process transactions. By making a purchase, you agree to be bound by the terms, conditions, and privacy policies of these third-party providers.

Sajre Edutech is not liable for:

6.4 Subscriptions and Recurring Billing

Some services offered by Sajre Edutech, including but not limited to course bundles, learning plans, or mentorship programs, may be billed on a recurring subscription basis.

By enrolling in a subscription:

6.5 Free Trials

Sajre Edutech may offer free trials for certain subscription services. Unless explicitly stated otherwise:

Eligibility for free trials is determined solely by Sajre Edutech. We reserve the right to revoke access and charge standard fees if we determine that you have abused the trial offer (e.g., by creating multiple accounts).

6.6 Refunds and Cancellations

Refunds are issued solely in accordance with Sajre Edutech’s Refund and Cancellation Policy (Appendix A). By purchasing any product or service, you acknowledge that:

Sajre Edutech reserves the right to deny refund requests that do not meet the conditions set forth in the Refund and Cancellation Policy.

6.7 Taxes

Prices displayed on the Website may be exclusive or inclusive of applicable taxes, including Goods and Services Tax (GST) and other local levies. Where required, Sajre Edutech will charge and collect applicable taxes at the time of transaction.

You are responsible for any taxes, duties, or government levies that may be imposed on your use of the services in your jurisdiction. Sajre Edutech shall not be responsible for any additional charges levied by your bank, payment provider, or local tax authorities.

6.8 Invoicing

Upon completion of a successful payment, a digital receipt or invoice will be issued to your registered email address. For users requiring GST-compliant invoices or tax documentation, please ensure your billing details are entered correctly during checkout.

6.9 Discounts, Coupons, and Promotional Offers

Sajre Edutech may occasionally offer limited-time discounts, coupon codes, referral bonuses, or promotional pricing. These offers:

If a discount is applied incorrectly, Sajre Edutech reserves the right to reverse the discounted amount or cancel the order.

6.10 Failed Payments and Account Suspension

In cases where a payment fails, is declined, or is disputed:

6.11 Payment Disputes

If you believe you have been billed incorrectly, please notify us immediately by emailing billing@sajreedutech.com. Disputes must be raised within seven (7) days of the transaction date. Sajre Edutech will investigate and, if appropriate, issue a correction or refund

You agree not to initiate chargebacks or payment reversals without first contacting Sajre Edutech to resolve the issue. Unwarranted chargebacks may result in suspension of your account and denial of future services.

7. Privacy

Your access to and use of the Website and related services is subject to the Sajre Edutech Private Limited (“Sajre Edutech”) Privacy Policy, which forms an integral part of these Terms and Conditions. By using the Website, creating an account, enrolling in a course, or otherwise interacting with Sajre Edutech, you acknowledge that you have read, understood, and agreed to the practices described in our Privacy Policy.

7.1 Collection of Personal Information

When you access or use the Website, we may collect personal information from you, including but not limited to:

This data may be collected during account registration, course enrollment, support requests, surveys, or general use of the Website.

7.2 Use of Collected Data

Sajre Edutech uses your personal information solely for the purposes of:

We do not sell or rent your personal data to third parties. Limited information may be shared with trusted service providers under strict confidentiality agreements solely for operational purposes (e.g., payment processors, cloud storage providers, customer support tools).

7.3 Data Protection and Security

Sajre Edutech employs appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include but are not limited to:

While we strive to protect your information, no method of transmission or storage is 100% secure. You are encouraged to use strong passwords and protect your login credentials.

7.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, improve our services, and analyze traffic patterns. You can control cookie settings through your browser preferences.

For more information, please refer to our Cookie Policy (if separate or integrated into the Privacy Policy).

7.5 User Rights

Depending on your jurisdiction and applicable laws (such as the General Data Protection Regulation (GDPR) or Indian data protection regulations), you may have the right to:

To exercise your rights, you may contact us at privacy@sajreedutech.com.

7.5 User Rights

Depending on your jurisdiction and applicable laws (such as the General Data Protection Regulation (GDPR) or Indian data protection regulations), you may have the right to:

7.6 Data Retention

We retain your personal data only as long as necessary for the purposes stated above, or as required by applicable law. After this period, your data will be securely deleted, anonymized, or archived for legal compliance.

7.7 Third-Party Links

The Website may contain links to third-party websites, plugins, or services. Sajre Edutech is not responsible for the privacy practices or content of such external sites. We encourage you to read their privacy policies before submitting any personal information.

7.8 Updates to the Privacy Policy

We reserve the right to modify or update our Privacy Policy at any time. When we do, we will revise the "last updated" date and may notify users via email or prominent notice on the Website. Your continued use of the Website after such changes constitutes your acceptance of the revised Privacy Policy.

8. Third-Party Links

The Website and Services provided by Sajre Edutech Private Limited ("Sajre Edutech," "we," "us," or "our") may contain hyperlinks, redirections, embedded content, references, or integrations with third-party websites, applications, platforms, services, tools, or resources ("Third-Party Services"). These Third-Party Services are not under the ownership, operation, or control of Sajre Edutech. Your access to and use of any such Third-Party Services is entirely at your own risk and subject to the applicable terms and policies of those third parties.

8.1 Informational and Educational Convenience

Links to Third-Party Services are provided for your informational and educational convenience only. These may include, but are not limited to:

Inclusion of such links shall not be construed as an endorsement, sponsorship, or affiliation with any third party unless explicitly stated by Sajre Edutech in writing.

8.2 No Responsibility or Control

You acknowledge that Sajre Edutech:

Sajre Edutech expressly disclaims all responsibility for any interaction, transaction, communication, or engagement between you and any third party through or in connection with linked content.

8.3 Privacy and Data Use Practices

When you access a Third-Party Service via a link or integration from the Website:

We strongly encourage you to review the policies of any third-party site before sharing personal or financial information or participating in any activity.

8.4 Embedded Tools, Plug-ins, and Widgets

Certain portions of our Website may embed or host tools, widgets, and plug-ins powered by third parties, including but not limited to:

These embedded tools may collect information such as your IP address, browser configuration, usage patterns, and interaction data. This information may be directly collected by the third party, not Sajre Edutech, and is governed by their own policies.

8.5 EdTech and Academic Partnerships

Sajre Edutech may enter into collaborative arrangements with academic institutions, universities, online course providers (e.g., Coursera, edX, Udemy), government skill programs, or certification boards. While these partnerships are designed to expand educational access:

We disclaim responsibility for policy disputes, grading complaints, exam issues, or certification delays that originate from such third-party partners.

8.6 Advertisements, Sponsorships, and Affiliates

The Website may display advertisements or sponsored content, including banners, sidebar promotions, or affiliate links. By clicking on such links:

Promotions do not imply a guarantee or endorsement, and we are not responsible for validating the legitimacy, safety, or effectiveness of advertised services or products.

8.7 Legal Disclaimers

You understand and agree that:

Use of any third-party links is entirely at your own discretion and risk.

8.8 Compliance Obligations

By accessing Third-Party Services, you agree that:

8.9 User Risk Assumption

You expressly agree to assume full responsibility for:

8.10 Feedback and Complaints

If you believe that a linked third-party resource is misleading, harmful, offensive, or violates your rights, please contact Sajre Edutech immediately at:

Email: support@sajreedutech.com

While we are not obligated to act on your concern, we may, at our discretion, review and remove such links to maintain the integrity and safety of our platform.

9. Termination

Sajre Edutech Private Limited ("Sajre Edutech", "we", "our", or "us") reserves the unconditional and irrevocable right to suspend, restrict, disable, or permanently terminate your access to the Website, mobile application, online courses, services, or any associated user account at its sole and absolute discretion, with or without prior notice, explanation, or liability, under the circumstances and guidelines outlined in this clause. Your use of the Website and Services constitutes your acknowledgment, understanding, and agreement to the termination provisions and consequences set forth below.

9.1 Definitions

9.2 Grounds for Termination or Suspension

We may initiate termination or suspension in the event of, but not limited to, the following:

A. Breach of Terms:

B. Unlawful Activity:

C. Security & System Integrity Risks:

D. Intellectual Property Violations:

E. Financial Misconduct:

F. Misuse of Services:

G. Regulatory Compliance Breach:

9.3 Process and Notifications

9.4 Consequences of Termination

Upon termination of your access or account:

9.5 User-Initiated Termination

You may voluntarily terminate your account and discontinue use of the services by:

Note:

  • You may not be eligible for refunds of unused subscriptions, course access, or digital content unless covered under an applicable refund policy;
  • Your request will not absolve you of legal responsibilities incurred prior to termination.

9.6 Suspension and Reinstatement

Suspension is a temporary restriction on your account which may occur for security reasons, policy reviews, or while investigating user activity. During suspension:

We reserve the right to set conditions for reinstatement, including written commitments, verification, or penalties.

9.7 Retention and Deletion of Data

After termination:

All data retention and deletion shall be governed by our Privacy Policy (see Appendix B).

9.8 Survival of Rights and Obligations

Termination of your account shall not affect the rights and remedies of Sajre Edutech or any obligations that accrued prior to such termination.

The following clauses shall survive termination indefinitely:

9.9 Legal Reservation

Nothing in this clause limits Sajre Edutech's right to:

10. Limitation of Liability

10.1 Overview

To the maximum extent permitted by applicable law, Sajre Edutech Private Limited ("Sajre Edutech", "we", "us", or "our") and its affiliates, officers, directors, employees, agents, licensors, service providers, subsidiaries, successors, and assigns shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of, relating to, or resulting from:

You expressly understand and agree that your use of the Website and its content is solely at your own risk.

10.2 Scope of Exclusion

Unless otherwise required by law, we shall not be held liable for any damages including, but not limited to:

Economic and Commercial Damages:

Loss of profits, revenue, anticipated savings, business opportunities, commercial contracts, or goodwill;

Personal and Property Damages:

Personal injury, death, property damage, defamation, or emotional distress allegedly caused by the use of our services or reliance on any of the information provided;

Technological Damages:

Damage to devices, data loss, system failure, viruses, or cyberattacks arising out of or in connection with your access or inability to access our Website or services;

Educational Outcomes:

Poor academic performance, exam failure, non-issuance or rejection of certificates, or lack of job placement, regardless of course completion;

Third-Party Errors or Omissions:

Disputes, inaccuracies, or failures in third-party platforms, links, embedded content, or payment processors connected to our Website.

10.3 Educational and Career Disclaimer

Sajre Edutech makes no representations or warranties about the success, applicability, or outcomes of any course or program offered through our platform. We do not guarantee:

All course content is provided for educational enrichment and informational purposes only.

10.4 Reliance on Information

The information provided on the Website, including course content, instructor presentations, student forums, and downloadable materials, is not guaranteed to be error-free or exhaustive. Sajre Edutech shall not be responsible for:

You are advised to verify any important decisions or applications with qualified academic or professional advisors.

10.5 Third-Party Content and Services

Sajre Edutech may provide access to third-party content, platforms, services, tools, and resources. This includes:

We do not control, endorse, or assume responsibility for the accuracy, security, or legality of such third-party offerings. You agree that Sajre Edutech is not liable for any damages or disputes resulting from your use of or reliance on such third-party content.

10.6 Platform Availability and Errors

Sajre Edutech does not guarantee that the Website or services will be:

We are not responsible for any temporary or permanent loss of access to our Website due to reasons beyond our control, including but not limited to:

10.7 Total Liability Cap

In no event shall Sajre Edutech's total liability for any and all claims relating to the use of the Website and services exceed:

This limitation shall apply regardless of whether the claim arises in contract, tort, equity, negligence, warranty, strict liability, or otherwise.

10.8 Statutory and Jurisdictional Compliance

Nothing in this clause shall exclude or limit liability:

In jurisdictions that do not allow the exclusion of implied warranties or limitations on applicable statutory rights, some of the above disclaimers may not apply to you. However, they shall apply to the fullest extent permitted by applicable law.

10.9 Indirect and Cumulative Claims

You agree that any claim you may have arising out of or related to your relationship with Sajre Edutech must be filed within twelve (12) months after such claim arose. Otherwise, your claim is permanently barred.

You also agree that multiple claims cannot be combined to circumvent the limitation of liability.

10.10 Survival

This clause on Limitation of Liability shall survive:

11. Indemnification

You agree to fully indemnify, defend, and hold harmless Sajre Edutech Private Limited (“Sajre Edutech”, “we”, “our”, or “us”), its affiliates, subsidiaries, officers, directors, employees, licensors, agents, service providers, instructors, business partners, legal representatives, successors, and assigns (collectively, the “Indemnified Parties”) from and against any and all claims, actions, proceedings, liabilities, damages, awards, judgments, losses, costs, fines, penalties, settlements, demands, obligations, and expenses (including, without limitation, reasonable attorneys’ fees and legal expenses) arising directly or indirectly from, relating to, or resulting from:

11.1 Your Use of the Website

You agree to indemnify Sajre Edutech for:

11.2 Breach of Terms or Misconduct

11.3 User-Generated Content and Third-Party Claims

11.4 Financial and Transactional Matters

11.5 Breach of Security or Data Obligations

11.6 Malicious Conduct and Platform Abuse

11.7 Legal Proceedings and Governmental Investigations

You also agree to indemnify Sajre Edutech against:

11.8 Defense of Claims

In the event of a claim subject to indemnification under this clause:

11.9 Continued Obligations and Survival

Your indemnity obligations under this section:

11.10 No Waiver of Rights

Failure by Sajre Edutech to invoke this indemnity clause in any particular situation shall not constitute a waiver of our rights to enforce the clause in future instances.

12. Governing Law

12.1 Applicability of Indian Law

These Terms and Conditions, along with any other policies, notices, disclaimers, or agreements that form part of the overall legal framework of Sajre Edutech Private Limited ("Sajre Edutech", "Company", "we", "our", or "us"), shall be governed by and interpreted in accordance with the laws of the Republic of India, without regard to conflict of law principles that may otherwise permit the application of the laws of another jurisdiction.

This governing law shall apply to all matters concerning your access to or use of Sajre Edutech's Website, mobile applications, digital content, products, and services, including but not limited to disputes related to intellectual property, data protection, commercial transactions, user behavior, contract performance, and statutory compliance.

12.2 Comprehensive Legal Framework

The relationship between the user and Sajre Edutech shall be interpreted under the following legal instruments and statutes as applicable in India, including but not limited to:

All disputes shall be resolved within this established legal ecosystem, and no other law shall override or supersede Indian statutes for the purpose of interpreting or enforcing these Terms.

12.3 Exclusive Jurisdiction of Courts in Dharwad

Any legal suit, action, claim, dispute, or proceeding (whether contractual or non-contractual) arising out of or related to these Terms, the Website, or services provided by Sajre Edutech shall be subject to the exclusive jurisdiction of the competent civil courts located in Dharwad, Karnataka, India.

You expressly agree, consent, and submit to this jurisdiction without limitation, and acknowledge that the courts in Dharwad shall have full and exclusive authority to adjudicate any matter pertaining to your relationship with Sajre Edutech, its affiliates, directors, employees, licensors, or business partners.

12.4 Waiver of Jurisdictional Defenses

You irrevocably waive any objection that you may have now or in the future to the venue and jurisdiction of the courts in Dharwad, including, but not limited to, objections based on forum non conveniens, inconvenient forum, lack of personal jurisdiction, or improper venue.

Furthermore, you agree that no other court, tribunal, or adjudicatory body, whether in India or abroad, shall have concurrent or alternative jurisdiction over any matter that falls within the scope of this agreement.

12.5 International Users and Cross-Border Compliance

If you are accessing the Sajre Edutech platform from outside India, you do so on your own initiative and are solely responsible for ensuring compliance with local laws applicable in your jurisdiction. Sajre Edutech makes no representations or warranties that its services, content, or platform features are appropriate or legally permitted for use outside the territory of India.

Regardless of your location, you agree that:

12.6 Legal Remedies and Enforcement Rights

Sajre Edutech reserves all rights to pursue appropriate legal and equitable remedies, including but not limited to:

These remedies are not exclusive and may be pursued concurrently or consecutively as required.

12.7 Interpretation and Severability

These Terms shall be interpreted in accordance with Indian jurisprudential norms and the general principles of fairness, good faith, and equity. In the event that any provision or part of this Clause 12 (or any other clause) is found to be invalid, unlawful, or unenforceable under applicable law, such part shall be deemed severed, and the remainder of the Terms shall remain in full force and effect.

12.8 Binding Effect and Enforceability

This jurisdiction clause is legally binding upon you, and by accessing the Website or using any of the services of Sajre Edutech, you acknowledge and accept this clause in its entirety. This clause shall survive the termination or suspension of your account or access to the Website.

Your continued use of the Website constitutes a reaffirmation of this jurisdictional agreement and your irrevocable submission to Indian legal authority.

12.9 Non-Applicability of Conflict of Laws

To avoid ambiguity, it is clarified that any conflict of law rules that might otherwise permit the application of laws of another jurisdiction shall not apply. The application of any international conventions (including the United Nations Convention on Contracts for the International Sale of Goods) is hereby expressly excluded.

12.10 Language of Interpretation

These Terms and Conditions are drafted and executed in the English language, and all legal interpretation, notices, and correspondence shall be conducted in English. In case of any translation, the English version shall be deemed the authoritative and controlling version for all purposes, including enforcement and dispute resolution.

13. Changes to the Terms

13.1 Right to Amend or Revise

Sajre Edutech Private Limited ("Sajre Edutech", "we", "our", or "us") reserves the full and unrestricted right, at its sole and exclusive discretion, to revise, amend, update, supplement, or otherwise modify these Terms and Conditions (the "Terms") at any time and without prior notice, subject only to applicable Indian law. Such changes may be made for a variety of reasons, including but not limited to:

These modifications may relate to a portion of the Terms or the entire agreement and shall be binding upon all users upon implementation.

13.2 Nature and Scope of Amendments

Amendments may include, but are not limited to:

You acknowledge and accept that not all modifications will be considered material in nature and that both material and immaterial changes shall be legally valid once posted.

13.3 Notification of Changes

While we are not legally obligated to provide individual notice of amendments, we endeavor to act transparently. Sajre Edutech will attempt to notify users of substantial or material changes through reasonable means, which may include:

However, users are solely responsible for regularly reviewing these Terms to stay informed of any changes, and Sajre Edutech shall not be held liable for a user's failure to read or understand the current Terms.

13.4 Effective Date and Binding Nature

All updates or modifications to the Terms shall take effect either:

Once effective, the updated Terms shall automatically supersede all prior versions and become the legally binding agreement between you and Sajre Edutech for all present and future use of the Website or services.

13.5 Continued Use as Implied Consent

By continuing to access, browse, use, or interact with the Website or services after the updated Terms have been published, you expressly acknowledge, agree to, and accept all revised Terms and Conditions in full. If you do not agree with any part of the revised Terms, you must immediately discontinue use of the platform and any associated services.

Continued usage shall serve as conclusive evidence of your legally binding acceptance of the updated terms, even if you have not read them in full.

13.6 No Obligation to Retain Prior Versions

Sajre Edutech is under no legal or contractual obligation to retain or provide access to earlier versions of these Terms. However, for transparency and archival purposes, we may elect—at our discretion—to store previous versions in a publicly accessible archive or upon specific user request.

13.7 Legal Standing of Updated Terms

The revised Terms shall be treated as a continuing contract between you and Sajre Edutech. They shall not require any fresh signature or additional consent beyond your continued usage of the Website. These Terms shall be enforceable in the same manner as any written, signed, and dated contract under the Indian Contract Act, 1872.

13.8 Limitation of User Objection

You agree that any objections to the modified Terms must be raised in writing and submitted to Sajre Edutech within ten (10) business days of the posting of the updated Terms. Failure to do so shall constitute your final and irrevocable waiver of the right to dispute the changes. You also acknowledge that Sajre Edutech is not obligated to negotiate or respond to individual objections to the revised Terms.

13.9 Supplementary Terms

Occasionally, Sajre Edutech may introduce additional or supplementary terms for certain features, courses, contests, or services. These supplemental terms shall:

In case of any conflict between these Terms and the supplementary terms, the latter shall prevail with respect to the relevant service or feature only.

13.10 Final Clause – Your Legal Responsibility

By using Edutech Website, you affirm that:

Sajre Edutech shall not be liable for any claims, damages, losses, or liabilities arising out of your failure to keep abreast of the current Terms.

14. Contact

For questions about these Terms, contact us at:
Email: support@sajreedutech.com
Address: [Insert Registered Office Address Here]

These Terms and Conditions were last updated on [Insert Date]

15. Corporate Terms for B2B Clients and Institutional Partners

This section outlines the terms applicable to business-to-business (B2B) engagements between Sajre Edutech Private Limited ("Company", "Sajre Edutech", "we", or "us") and its corporate or institutional partners, including but not limited to universities, schools, training organizations, coaching centers, corporates, NGOs, and government agencies (hereafter "Client" or "Institutional Partner").

15.1 Engagement Scope and Commercial Relationship

15.1.1 Scope Definition

The Company may offer one or more of the following to Institutional Clients:

15.1.2 Modular Offerings

Engagements may include modular contracts such as:

  • Master Service Agreements (MSA);
  • Licensing Agreements (LA);
  • Annual Maintenance Contracts (AMC);
  • Professional Services Agreements (PSA);
  • Project Implementation Agreements (PIA).

Each engagement shall be uniquely governed by a formal contract duly signed and executed.

15.1.3 Eligibility

Only legally constituted organizations capable of entering into binding agreements under Indian law are eligible for such partnerships.

15.2 Service Level Agreement (SLA)

15.2.1 Availability and Performance

Uptime

The Company shall provide 99.5% uptime per calendar month, excluding maintenance windows.

Monitoring

All systems are monitored 24x7 with alerts configured for major incidents.

Scheduled Maintenance

Advance notice (minimum 72 hours) will be given for all planned downtime exceeding 30 minutes.

15.2.2 Support and Escalation

15.2.3 Updates and Releases

15.3 Licensing and Intellectual Property (IP)

15.3.1 Ownership of Deliverables

Unless otherwise agreed in writing:

15.3.2 Licensing Terms

The Company grants the Client a non-exclusive, non-transferable, non-sublicensable license to use the platform and associated materials for internal educational purposes, subject to:

15.3.3 Restrictions

Clients shall not:

15.4 Client Responsibilities

15.4.1 Access and Security

15.4.2 Compliance and Oversight

15.4.3 Commercial and Financial Obligations

15.4.4 Cooperation

Clients shall:

15.5 Confidentiality and Non-Disclosure

15.5.1 Scope

"Confidential Information" includes any proprietary material, data, processes, trade secrets, or know-how shared by either party.

15.5.2 Duration

Both parties agree not to disclose any confidential information during the term of the agreement and for five (5) years after termination.

15.5.3 Exceptions

This obligation does not apply to information that:

15.5.4 Non-Solicitation

Clients shall not solicit or hire Sajre Edutech employees directly involved in the engagement during the contract term or for 12 months thereafter.

15.6 Data Security, Privacy, and Compliance

15.6.1 Data Collection and Processing

The Company may collect and store data related to:

15.6.2 Hosting and Security

All data is hosted on ISO/IEC 27001-certified cloud infrastructure, with:

15.6.3 Privacy Assurance

The Company complies with Indian data protection laws and shall not:

15.7 Termination and Offboarding

15.7.1 Termination for Cause

Either party may terminate the agreement for material breach, insolvency, or violation of law. A 30-day cure period will be provided.

15.7.2 Termination Without Cause

By either party, with 30 days' prior written notice, without assigning a reason.

15.7.3 Exit Responsibilities

Upon termination:

15.7.4 Data Portability

Upon request, the Company will provide user data in CSV or other reasonable formats. A one-time administrative fee may apply for complex exports.

15.8 Governing Law and Dispute Resolution

15.8.1 Jurisdiction

This agreement shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction vested in the courts of Dharwad, Karnataka.

15.8.2 Arbitration

15.8.3 Injunctive Relief

Nothing prevents either party from seeking interim injunctive relief in court to prevent unauthorized use of intellectual property or confidential data.

15.9 Amendments and Waivers

No change to these corporate terms shall be valid unless made in writing and signed by authorized representatives of both parties. A waiver of any term shall not be deemed a waiver of any other term.

15.10 Entire Agreement

These corporate terms, along with the associated SLA, MSA, or SOW, constitute the entire agreement between Sajre Edutech and the Client. They supersede all prior oral or written communications.

Appendix A: Refund Policy

A.1 Overview

Sajre Edutech Private Limited offers a transparent and fair refund policy to protect the interests of users while ensuring the sustainability of services.

A.2 Eligibility for Refund

A.3 Non-Refundable Items

A.4 Process for Requesting a Refund

A.5 Partial Refunds

In certain cases, Sajre Edutech may offer partial refunds or account credits based on the extent of course use or system issues.

A.6 Dispute Resolution

Any disputes related to refunds shall be resolved per the dispute resolution clause of these Terms.

Appendix B: Data Protection and Privacy Framework

B.1 Introduction

Sajre Edutech is committed to protecting the personal data of users, clients, and employees. This framework outlines how we collect, use, store, and safeguard information.

B.2 Compliance Standards

We comply with the Indian IT Act, 2000, and international standards such as GDPR (where applicable).

B.3 Data Collection

We collect data such as:

B.4 Purpose of Processing

Personal data is used for:

B.5 Data Sharing and Transfers

We do not sell personal data. It may be shared with:

B.6 Security Measures

We implement:

B.7 Data Retention

Personal data is retained:

B.8 Data Subject Rights

Users have the right to:

Requests may be sent to: privacy@sajreedutech.com

B.9 Breach Notification

In the event of a data breach, users will be notified within 72 hours as per applicable laws.

Appendix C: Acceptable Use Policy

C.1 Purpose

This Acceptable Use Policy ("Policy") outlines the acceptable and prohibited uses of the Sajre Edutech platform, website, services, and systems. The purpose is to ensure responsible and legal use by all users.

C.2 Prohibited Activities

Users must not:

C.3 User Responsibilities

Users agree to:

C.4 Monitoring and Enforcement

Sajre Edutech reserves the right to:

C.5 Amendments

We may modify this policy at any time. Continued use of the services after changes constitutes acceptance.

Appendix D: Payment Terms and Billing Cycles

D.1 Billing Frequency

Users will be billed based on the selected plan, which may include:

D.2 Invoicing and Receipts

All payments will be accompanied by a digital invoice. Receipts will be sent via email or available through the user dashboard.

D.3 Late Payments

For B2B clients or institutional partners:

D.4 Failed Transactions

In the case of failed online payments:

D.5 Taxes

All prices are exclusive of applicable taxes. GST and other statutory charges will be added as required.

D.6 Refunds and Adjustments

Refunds are governed by Appendix A. Overpayments or duplicate transactions will be refunded or credited within 10 business days.

D.7 Termination for Non-Payment

Failure to pay may result in account suspension or termination. Sajre Edutech reserves the right to initiate legal or recovery action for long-standing dues.

Appendix E: Definitions and Interpretations

E.1 Key Terms

"Company"
refers to Sajre Edutech Private Limited.
"User" or "You"
means any individual or entity accessing or using the services.
"Services"
includes all educational offerings, digital platforms, and related features provided by Sajre Edutech.
"Website"
refers to www.sajreedutech.com.
"Account"
means a registered user profile that grants access to specific features and services.
"Content"
means all materials including text, video, graphics, documents, and software provided through the platform.

E.2 Interpretation

Appendix F: User Code of Conduct

F.1 General Expectations

All users of Sajre Edutech platforms are expected to:

F.2 Prohibited Behavior

Users must not:

F.3 Course Participation

Learners must:

F.4 Reporting Violations

Violations of this Code of Conduct may be reported to support@sajreedutech.com. Reports will be treated confidentially.

F.5 Consequences

Sajre Edutech may issue warnings, suspend access, or permanently ban users who violate this Code of Conduct.

Appendix G: Grievance Redressal Mechanism

G.1 Objective

Sajre Edutech is committed to providing a transparent and efficient mechanism for the resolution of user grievances. This section outlines the grievance redressal procedure applicable to all stakeholders.

G.2 Scope

This mechanism applies to:

G.3 Grievance Officer

Sajre Edutech has appointed a designated Grievance Officer to address and resolve complaints:

Name: [Insert Name]

Email: grievance@sajreedutech.com

Phone: [Insert Contact Number]

Address: [Insert Office Address]

G.4 Submission of Complaints

Grievances may be submitted via:

Complaints should include:

G.5 Resolution Timeline

G.6 Escalation

If the user is not satisfied with the initial resolution, they may escalate the issue to the Chief Compliance Officer (CCO), whose contact information will be provided in the response.

G.7 Record Keeping

All grievances and resolutions shall be recorded and reviewed periodically for systemic improvements.

G.8 Non-Retaliation

Users will not face retaliation for raising concerns or complaints in good faith.

13. Contact Details

Sajre Edutech Private Limited
Address: Survey no. 63/2A, Plot No. 50, 1st Floor, house, H.D. Kallimani Complex. Hashminagar, Opp. Quba Masjid, Dharwad 580001, Karnataka Email: support@sajreedutech.com Phone: 92264 92274